Shipping/Returns

SHIPPING

S H I P P I N G  W I T H I N  C A N A D A :
As all of Ladalove Apothecary products are handcrafted in small batches, please allow ample time for shipping and processing.  All orders are usually processed in 3-7 days.  We ship via Canada Post from Castlegar, British Columbia.

*For those of you in the West Kootenay area, I am happy to provide local pick up/drop off in order to save on shipping. Please feel free to email me at: ladaloveapothecary@gmail.com to make arrangements!

 

I N T E R N A T I O N A L  S H I P P I N G:
Ladalove Apothecary is not held responsible for paying any import or custom's fees. This fee must be paid by the purchaser of our goods. International orders can take anywhere from 4-6 weeks to arrive after they are shipped since all orders must pass through customs.

 

RETURNS

Do to the nature of our products we cannot accept returns. All sales are final, unless the packaging has been damaged.  We will offer a replacement or a shop credit for defective or broken items, within 30 days of purchase. Please email us at ladaloveapothecary@gmail.com with any concerns about your purchase.
Thanks so much for your visit!
We always aim to please, so if you ever have any issue with your purchase, please let us know.